Frequently Asked Questions

For general queries

For general queries and frequently asked questions, please read the below. If we are unable to answer your question, feel free to get in touch using our details below.

How hiring a photo booth works:

After you have filled in the enquiry form on our website, your request will be passed through to your local photo booth providers, that are on our approved partner list. They will all aim to be in contact with you within 24 hours of your enquiry.

All of our approved photo booth providers can be found under our directory, listed by county in alphabetical order. You are more than welcome to contact them directly.

It is your decision which photo booth provider you choose. Some may be able to cater better for your request than others.

If you are unfortunate enough to have a bad experience with a photo booth provider, we will issue the provider with a warning. If bad experiences continue to exist, we will remove the photo booth provider from our partners.

It’s best to give as much notice as possible when booking a photo booth, especially if for a seasonal even, as often dates get booked up very quickly. Try to give more than 6 months notice when booking to avoid disappointment.

If you are booking a photo booth in advance, you will often be required to pay a small deposit. Be wary if an operator asks for the full balance up front. The remaining balance usually needs to be cleared before the event. Most companies ask for the remaining balance 30 days before the event.

Most photo booth providers will accept a deposit upon a date only without confirming the venue, however it is important to consider based on the item you are hiring if it is suitable. All photo booths are transportable, however the larger Magic Mirrors may not be suitable for events where stairs are involved.

Deciding what photo booth is best for you:

Both photo booths will work in the same way, so what is the difference? The square booth can fit slightly more people inside, however there are less options to have it themed, therefore if you are looking for something to tie into a party scheme, then the oval booth is probably better suited.

Have a question we haven’t answered?


Would you rather make a hire enquiry over the phone?

Our office is open Monday – Friday between 9am and 5pm. Feel free to give us a call

Call us on: 0121 7943884

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Write to us

You are more than welcome to contact us via email at, and we’ll get back to you as soon as possible. Please note that emails are only checked during office hours.

You can also write to us.

Registered Office:
Excelsior House,
Excelsior Works,
West Midlands B62 8EP